Temporarily closed due to high workload
We're working through a very high workload at the moment, so we've paused custom repair requests for the time being. We hope to be available for custom repair requests again soon — thank you for your patience and understanding.
In the meantime, keep an eye on our Shop — we're going to be stocking these repair listings and other parts soon:
- New 3DS XL Top Screen Repairs
- Original 3DS XL Cracked Hinge Repairs
- 3DS Refurbishments
- and more
They're not available just yet, but we are stocking them.
This button takes you to our Shop at shop.retroredeemed.com
Repair Request Form
Your repair request has been received.
Thank you for reaching out to Retro Redeemed. Here's what happens next:
Our technician will review your request within 7-14 business days, as permitted. Thank you for your patience as our technician is currently busier than usual. Once reviewed, you'll receive an email at with:
- ✓ Confirmation that we've accepted your repair request
- ✓ An estimated quote for the work
- ✓ Shipping instructions for sending us your console
- ✓ Any additional questions
Your repair process officially begins once you ship your console to us.
We're currently busier than usual, so responses may be delayed. We truly appreciate your patience. If you haven't heard back from us within 7–14 business days, please check in with us via our Contact Us page. Thank you for your understanding.