Home Shop Customer Reviews Contact Us About Start a Repair
We're currently busier than usual, so responses may be delayed. We truly appreciate your patience. If you haven't heard back from us within 7–14 business days, please check in with us via our Contact Us page. Thank you for your understanding.
We are not currently accepting New Nintendo 3DS XL consoles for repair. This model is temporarily unavailable in the form below. We apologize for any inconvenience and appreciate your understanding — please check back later or reach out via our Contact Us page with any questions.

Repair Request Form

Your repair request has been received.

Thank you for reaching out to Retro Redeemed. Here's what happens next:

Our technician will review your request within 7-14 business days, as permitted. Thank you for your patience as our technician is currently busier than usual. Once reviewed, you'll receive an email at with:

  • ✓ Confirmation that we've accepted your repair request
  • ✓ An estimated quote for the work
  • ✓ Shipping instructions for sending us your console
  • ✓ Any additional questions

Your repair process officially begins once you ship your console to us.

We're currently busier than usual, so responses may be delayed. We truly appreciate your patience. If you haven't heard back from us within 7–14 business days, please check in with us via our Contact Us page. Thank you for your understanding.

Contact Information
Repair Details

We typically respond within 1-3 business days, but this may vary. Thank you for your patience.